Users will be
required to download and install the Zscaler root security certificate
on personally-owned devices in order to access "Https://" sites. This
certificate is installed so that your internet traffic can be securely
transmitted. No data is collected from your computer, and no software
or off-site monitoring capabilities are ever installed on
personally-owned devices.
Please refer to
the installation instructions below for your device type. You will
likely need to restart the browser after you install the certificate.
Notes:
-If you are using Chrome Browser and you are logged into
Chrome when you install the certificate log out and back in to Chrome.
-On Android Smartphones
installing the Z-Scaler Root Security Certificate will force you to use
the lock screen feature to access your device.
-On a Mac the certificate(s) must be installed into the
"System" location in Keychain. (It defaults to "Login" location.) See
instructions below.
Below are the instructions for manually installing the Z-Scaler Certificates to
various operating system platforms and web browsers.
Windows OS, using Internet Explorer web browser
Windows 10, using Edge top right click more actions, open with Internet Explorer
Download the ZScaler Certificate and save to your location choice (desktop, flash drive, etc).
Open Internet Explorer.
From Internet Explorer, go to the Tools menu, select Internet Options, and then in the window that appears switch to the Content tab and click the "Certificates" button.
To install the certificate go to the Trusted Root Certification Authorities tab and click the "Import..." button.
In the Certificate Import Wizard window that appears click the "Next button.
To select the file, press the "Browse..." button.
Find the saved certificate file (desktop, flash drive, etc.) and click the "Open" button..."Next", "Finish".
Close and restart the Web browser.
Google Chrome Web Browser Users: The
Chrome web browser pulls its certificate configuration from Internet
Explorer, therefore no further action is required. Once the Certificate
is installed successfully to Internet Explorer, Google Chrome will also
work with the Z-Scaler Content Filter. You will need to close and
restart the Chrome Browser if you have it open when you install the
certificate in Internet Explorer.
Firefox Web Browser Users:
Shortcut: Double click the link above using Firefox. Check all three checkboxes. Click "OK". Done!
Download the ZScaler Certificate (ZscalerRootCertificate-2048.crt) and save to your location choice (desktop, flash drive, etc).
Open Firefox.
From Firefox, go to the Tools menu (three dashes), select Options, and then in the window that appears switch to the Advanced tab and click the "Certificates" tab.
Select "View Certificates"and then "Authorities" and then click the "Import..." button.
In the Certificate Import Wizard window that appears browse for the Zscaler Certificate you downloaded to your location of choice.
When you find the saved certificate file (ZscalerRootCertificate-2048.crt) click the "Open" button..."Check all three boxes", Click "OK". Done!
Mac OS X (MacBook Pro, MacBook Air, iMac, Mac mini, etc.)
Download Z-Scaler Certificate.
Double-Click files and depending on your version of OS X, the "Keychain" window will open, where you will install the Z-Scaler Certificates.
"Add Certificates" window, select "System", under "Keychain"....click "Add".
Enter your password.
If prompted, select "Always Trust This Certificate".
iOS (iPad, iPod, iPhone)
You
will need to perform these tasks through the Safari mobile web browser.
Note: The "Chrome App" for iOS is not currently compatible. Please use
the "Gmail, Drive, etc." apps from the AppStore instead.
Click the link to download the file.
Click "Install". Zscaler certificates are not in the Apple trusted certificates list. Simply ignore the warnings.
Click "Install". Zscaler certificates are not in the Apple trusted certificates list. Simply Ignore the warnings.
If you have a passcode on your iPad, you will need to enter it when prompted.
Once installed (green verified checkmark) you will need to go to Settings > General > About > Certificate Trust Settings and enable Zscaler Root CA and click "Continue" on the warning.
Firefox Web Browser for Mac
Shortcut: Double click the link above using Firefox. Check all three checkboxes. Click "OK". Done!
Alternatively:
Download the ZScaler Certificate (ZscalerRootCertificate-2048.crt) and save to your location choice (desktop, flash drive, etc).
Open Firefox.
From Firefox, go to the Tools menu (three dashes), select Options, and then in the window that appears switch to the Advanced tab and click the "Certificates" tab.
Select "View Certificates"and then "Authorities" and then click the "Import..." button.
In the Certificate Import Wizard window that appears browse for the Zscaler Certificate you downloaded to your location of choice.
When you find the saved certificate file (ZscalerRootCertificate-2048.crt) click the "Open" button..."Check all three boxes", Click "OK". Done!
Android
Click the link to download the Z-Scaler certificate.
Android will ask you what to name each certificate. Provide a name for the certificate (example: ZS2048)
Click OK. The certificate will be installed.
You will be forced to use the lock screen feature of your Android device. This is a function of how Android is designed.
Chromebook
Download the Z-Scaler certificate to USB flash drive or it will automatically save to the downloads folder on the Chromebook.
Open Settings from the Chromebook browser’s menu.
Select Show advanced settings.
Find HTTPS/SSL and click Manage certificates.
Select Authorities.
Scroll down and click Import.
Choose the certificate from the location that it was saved to and click Open.
Select “Trust this certificate for identifying websites.
Click OK to finish the process.
Close all dialogue boxes.
**Certificates are user specific on Chromebooks, not device specific.***Students
logging in to district licensed Chromebooks using their k12bcs.org
domain login will already have the certificate. Staff using bcsemail.org
will not.